Returns & Exchanges

At SVG Craft House, we want you to be completely satisfied with your purchase. If you are not happy with your physical products, we offer a 30-day return window to ensure your crafting experience is nothing short of perfect.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all components are included to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our main distribution center.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.